Delete Your VISOR Account
You can permanently delete your VISOR account and associated personal data at any time.
Account deletion requests are processed by Cedra Kaddour FZ-LLC, operator of VISOR Fitness (Registration No. 0000004084353, Licence No. 7017101, Ras Al Khaimah, United Arab Emirates).
Last updated: September 2026
Delete from the App
If you still have access to your account:
- Open VISOR.
- Go to Profile.
- Open Settings.
- Tap Delete Account.
- Confirm the deletion.
Can't access your account?
Submit your email below and we'll process your deletion request within 30 days. A confirmation will be sent to the address you provide. Backup copies are purged within approximately 90 days.
What data is deleted?
When your account is deleted, VISOR permanently removes the following data:
- Profile information
- Workout history
- Nutrition logs
- AI body prediction history
- Progress statistics
- Uploaded body photos
- AI coach conversations
- Personal preferences
Data retention
Certain information may be retained only where required by applicable law, fraud prevention, security investigations, payment reconciliation, or tax and accounting obligations.
Subscription notice
Deleting your VISOR account does not automatically cancel your subscription. Subscriptions purchased through Apple App Store or Google Play are billed and managed by the applicable platform and must be cancelled separately in your Apple or Google account settings.
If you subscribed through Apple App Store or Google Play, you must cancel your subscription through your respective store.
Privacy
For additional information about how VISOR handles personal data, please read our Privacy Policy.